Refund Policy
We at Bokify value your satisfaction and trust. That's why we offer a 30-day money-back guarantee for our webflow template. If you are not happy with your purchase, you can request a full refund within 30 days of your order date. No questions asked!
- Specifies the time frame during which a refund can be requested.
- Outlines the required condition of the product for a refund (e.g., unused, unopened).
- Requires customers to provide evidence of the transaction (e.g., receipt, order number).
- Special conditions for returning used or pre-owned products.
- Specific rules for refunds of digital items like e-books or software.
- Instructions for returning items purchased online, including shipping and handling.
How to request a refund
To request a refund, please contact us at support@example.com with your order number and the reason for your refund request. We will process your refund within 5 business days and send you a confirmation email.
- Visit the store's website or check your purchase receipt for information about their refund policy.
- Take note of the refund window, conditions for refunds, and any specific instructions.
- Ensure you have proof of purchase, such as a receipt, order number, or digital receipt.
- Clearly explain the reason for your refund request. Be honest and specific.
- If you received a damaged or defective item, describe the issue and provide any necessary details
- If the refund requires returning the item, make sure you have the original packaging and all included accessories (if applicable).
Refund conditions
Refund conditions are the rules that determine when and how a customer can receive a refund. These conditions typically include factors like the timeframe for returns, the condition of the item being returned, proof of purchase, and adherence to the seller's specific refund policy.
- Typically, you must request a refund within a specific time frame after the purchase, often within 14 to 30 days.
- The book should be in resalable condition, meaning it should not be damaged, written in, or otherwise altered. The cover and pages should be intact.
- Violated our terms of service or any applicable laws
- Engaged in fraudulent or abusive behavior.
- ou may be required to provide proof of purchase, such as a receipt, order number, or digital receipt.
- Reason for Return Some bookstores may ask for a reason for the return, including whether the book is defective.
Contact us
If you have any inquiries or uncertainties regarding our refund policy, do not hesitate to reach out to us at support@example.com. Our team is dedicated to providing you with assistance and information. Your satisfaction is of utmost importance to us, and we genuinely appreciate your selection of Bokify.
Please feel free to contact us anytime you require clarification or guidance on our refund process. We are committed to making your experience as smooth and transparent as possible. At Bokify, customer satisfaction is our top priority, and we take pride in addressing any questions or concerns you may have.
